Privacy Policy
Your trust matters to us — here’s how we protect your information
This Privacy Policy applies to www.aakieeadventure.com
Aakiee Travels recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on https://www.aakieeadventure.com. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.
www.aakieeadventure.com is a property of Aakiee Travels, an Indian Company registered under the Companies Act, having its registered office at Kasol, Parvati Valley, Kullu, Himachal Pradesh, India.
How We Use Your Information
We use the information we collect in various ways, including to:
- ✓ Provide, operate, and maintain our website
- ✓ Improve, personalize, and expand our website
- ✓ Understand and analyze how you use our website
- ✓ Develop new products, services, features, and functionality
- ✓ Communicate with you, either directly or through one of our partners, including for customer service, updates, and marketing purposes
- ✓ Send you emails and important notifications
- ✓ Find and prevent fraud
Information We Collect
Contact information. We might collect your name, email, mobile number, phone number, street, city, state, pincode, country and IP address.
Payment & Billing: We NEVER collect your credit card number, expiry date, or other card details on our website. Credit card information is obtained and processed securely by our online payment partner CC Avenue.
Information you post. We collect information you post in a public space on our website or on a third-party social media site belonging to www.aakieeadventure.com.
Demographic information. We may collect demographic information about you, events you like, events you intend to participate in, tickets you buy, or any other information provided during the use of our website. We might collect this as a part of a survey also.
Other information. If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
How We Collect Information
Directly from you. We collect information directly from you when you register for an event, trek, or tour. We also collect information if you post a comment on our websites or ask us a question through phone or email.
Passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.
From third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.
Use of Your Personal Information
- → To contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
- → To respond to requests: We might use your information to confirm your registration for an event or trek.
- → To improve our services: We might use your information to customize your experience with us, including displaying content based upon your preferences.
- → For site trends: We may use your information to make our website and products better, and combine it with third-party data.
- → For security: We may use information to protect our company, our customers, or our websites.
- → For marketing: We might send you information about special promotions, offers, new features, or products — both ours and relevant third-party offers.
- → Transactional communications: We might send you emails or SMS about your account or a booking/ticket purchase.
- → As otherwise permitted by law.
Sharing of Information with Third Parties
Service providers. We will share information with third parties who perform services on our behalf — including vendors who help us manage our online registration process, payment processors, or transactional message processors. Some vendors may be located outside of India.
Event organizers. We share your information with event organizers and other parties responsible for fulfilling the purchase obligation. These parties may use the information as described in their own privacy policies.
Business partners. This includes a third party who provides or sponsors an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies.
Legal compliance. We may share information if we think we have to in order to comply with the law or to protect ourselves — including responding to a court order, subpoena, or government agency request, or when investigating potential fraud.
Business transfers. We may share information with any successor to all or part of our business. For example, if part of our business is sold, we may give our customer list as part of that transaction.
We may share your information for reasons not described in this policy — we will tell you before we do this.
Email Opt-Out
You can opt out of receiving our marketing emails at any time. To stop receiving our promotional emails, please email us at:
✉️ hello@aakieeadventure.comIt may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases and bookings.
Third-Party Sites
If you click on one of the links to third-party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.
If you have any questions about this Policy or other privacy concerns, you can email us at:
✉️ hello@aakieeadventure.com